Terms and Conditions

A & D Automotive – Terms & Conditions (California)

Effective Date: 05/17/2026 Location: Chula Vista, California

1. General Agreement

By scheduling service, authorizing repairs, or leaving a vehicle with A & D Automotive (“the Company”), the customer (“Client”) agrees to these Terms & Conditions. These terms comply with California Bureau of Automotive Repair (BAR) regulations.

 

2. Estimates & Authorizations

  • All repair work requires Client authorization before work begins.

  • Written or digital estimates are provided in accordance with California BAR regulations.

  • If additional repairs are needed, the Company will contact the Client for approval before proceeding.

  • Declined repairs may affect vehicle performance, safety, or warranty eligibility.

 

3. Parts & Labor

  • The Company uses OEM, aftermarket, or remanufactured parts based on availability and Client preference.

  • All labor is performed by trained technicians following industry‑standard procedures.

  • Parts and labor pricing may vary based on vehicle type, availability, and complexity.

 

4. Payment Terms

  • Payment is due in full upon completion of services.

  • Accepted payment methods: cash, major credit/debit cards, and approved financing partners (if applicable).

  • Vehicles will not be released until the balance is paid in full.

  • Storage fees may apply to vehicles left more than 48 hours after completion without prior arrangement.

 

5. Warranty

A & D Automotive provides the following standard warranties unless otherwise stated on the invoice:

  • Parts Warranty: As provided by the manufacturer or supplier.

  • Labor Warranty: [Insert duration, e.g., 12 months / 12,000 miles]. Warranty does not cover:

  • Misuse, neglect, accidents, or unauthorized modifications

  • Pre‑existing issues unrelated to the repair

  • Normal wear items (e.g., brakes, belts, fluids) unless defective

 

6. Customer Responsibilities

Clients agree to:

  • Provide accurate vehicle information

  • Disclose known issues or prior repairs

  • Remove personal belongings before service

  • Pick up the vehicle promptly after completion

The Company is not responsible for loss of personal items left inside the vehicle.

 

7. Diagnostic Fees

  • Diagnostic testing, inspections, and troubleshooting may incur a non‑refundable fee.

  • Diagnostic fees may be applied toward approved repairs at the Company’s discretion.

 

8. Towing & Roadside Assistance

If towing is arranged through the Company:

  • The towing provider is an independent contractor.

  • The Company is not liable for damages occurring during third‑party towing or transport.

 

9. Liability Limitations

A & D Automotive is not responsible for:

  • Damage caused by pre‑existing conditions

  • Failure of unrelated components during or after repairs

  • Loss of use, rental car costs, or incidental expenses

  • Delays caused by parts availability or supplier issues

Maximum liability is limited to the cost of the repair performed.

 

10. Environmental & Disposal Fees

California law requires proper disposal of hazardous materials. Environmental, shop, and disposal fees may be added to the final invoice.

 

11. Test Drives & Mileage

Client authorizes the Company to operate the vehicle for testing, diagnostics, and quality checks. Reasonable mileage may be added.

 

12. Abandoned Vehicles

Vehicles left more than 30 days after completion without communication may be considered abandoned and processed according to California Civil Code § 3071–3074.

 

13. Dispute Resolution

In the event of a dispute:

  • The Client agrees to first contact the Company to attempt resolution.

  • The Client may file a complaint with the California Bureau of Automotive Repair (BAR).

  • Any legal action must be filed in the county where the service was performed.

 

14. Changes to Terms

A & D Automotive may update these Terms & Conditions at any time. The most current version will be posted on the Company’s website or provided upon request.

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