Privacy Policy

A & D Automotive — Privacy Policy (California)

Effective Date: 05/17/2026 Location: Chula Vista, California

A & D Automotive (“we,” “our,” or “the Company”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the rights you have under California law.

 

1. Information We Collect

We may collect the following categories of information:

Information You Provide

  • Name

  • Phone number

  • Email address

  • Vehicle information (VIN, make, model, year)

  • Service history or repair requests

  • Payment information (processed securely through third‑party providers)

Information Collected Automatically

  • IP address

  • Device/browser type

  • Pages visited on our website

  • Appointment or form submission timestamps

Information From Third Parties

  • Towing providers

  • Warranty companies

  • Financing partners (if applicable)

We do not knowingly collect information from children under 13.

 

2. How We Use Your Information

We use your information to:

  • Schedule appointments and provide automotive services

  • Communicate about repairs, estimates, and approvals

  • Process payments and maintain service records

  • Improve our website, customer experience, and operations

  • Comply with California Bureau of Automotive Repair (BAR) requirements

  • Send service reminders or updates (you may opt out anytime)

We do not sell your personal information.

 

3. How We Share Information

We may share information only with:

  • Service providers (payment processors, scheduling tools, hosting providers)

  • Parts suppliers when necessary for warranty or order verification

  • Towing or roadside partners when requested

  • Regulatory agencies if required by law (e.g., BAR inspections)

We do not share your information for third‑party marketing.

 

4. Cookies & Tracking Technologies

Our website may use:

  • Cookies

  • Analytics tools (e.g., Google Analytics)

  • Basic tracking to understand site performance

You can disable cookies in your browser settings.

 

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure.

 

6. Your Rights Under California Law (CCPA/CPRA)

California residents have the right to:

  • Know what personal information we collect

  • Access the information we hold about you

  • Request deletion of your personal information

  • Correct inaccurate information

  • Opt out of data sharing where applicable

  • Receive equal service regardless of privacy choices

To submit a request, contact us at:

Email: [Insert Email] Phone: [Insert Phone Number] Address: [Insert Shop Address]

We may need to verify your identity before processing requests.

 

7. Data Retention

We retain service records and related information as required by:

  • California BAR regulations

  • Warranty documentation requirements

  • Accounting and legal obligations

Other personal information is retained only as long as necessary for business operations.

 

8. Third‑Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The “Effective Date” will reflect the most recent version.

 

10. Contact Us

For questions about this Privacy Policy or your personal information:

A & D Automotive

Email: contact@aanddautomotive.com

Phone:619 425 7019

 Address: 2822 Main St Chula Vista, CA 91911

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